Delete your VoltGo account

You can permanently delete your VoltGo account at any time. Deletion removes your profile, phone number, emergency contact, saved places and wallet balance.

From the app

1. Open VoltGo and sign in.
2. Go to Account.
3. Scroll to “Delete account” and confirm.

By email

Write to info@voltgomobility.app from your registered email address with the subject “Delete my account”. We complete requests within 7 days.

What we keep

Completed trip and payment records are retained in anonymised form for the period required by Pakistani tax and transport regulations. They can no longer be linked back to you.